Privacy Policy

Privacy Policy

We are committed to protecting your privacy and being transparent about how we collect, use, and protect your personal information.

Last Updated: December 2024

Introduction

Welcome to VAULTY.FUN ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our gaming account marketplace platform.

We are committed to protecting your privacy and ensuring the security of your personal information. This policy applies to all users of our platform and describes our data practices in clear, understandable terms.

By using VAULTY.FUN, you consent to the data practices described in this policy. If you do not agree with these practices, please do not use our services.

Information We Collect

Account Information

When you create an account, we collect your email address, username, and password (encrypted). You may optionally provide additional information such as bio, location, Telegram username, Discord username, and website URL.

Usage Data

We automatically collect information about how you use our platform, including pages visited, features used, time spent on the platform, and interaction patterns. This helps us improve our services.

Communication Data

Messages sent through our platform are stored securely and encrypted. We only access this data when required for security investigations or legal compliance.

Transaction Information

For marketplace transactions, we collect payment information, transaction history, and related communication to ensure secure trading and dispute resolution.

How We Use Your Information

Service Provision

We use your information to provide and maintain our marketplace services, enable account trading, facilitate secure communications, and process transactions.

Security & Safety

Your data helps us detect and prevent fraud, enforce our terms of service, investigate security incidents, and maintain platform integrity.

Communication

We may contact you about important account updates, security alerts, service announcements, and customer support responses. Marketing communications are opt-in only.

Platform Improvement

Anonymous usage data helps us understand user behavior, improve features, fix bugs, and develop new functionality to enhance user experience.

Data Sharing & Disclosure

No Third-Party Sales

We never sell, rent, or trade your personal information to third parties for marketing purposes. Your data remains confidential and is only used as described in this policy.

Service Providers

We may share limited data with trusted service providers who help us operate our platform (hosting, analytics, payment processing). These providers are bound by strict confidentiality agreements.

Legal Requirements

We may disclose information when required by law, to protect our rights, prevent fraud, or ensure user safety. We will notify you unless legally prohibited.

Business Transfers

In case of merger, acquisition, or sale, your information may be transferred to the new entity. You will be notified of any such transfer and your options.

Data Security

Encryption

All sensitive data is encrypted both in transit and at rest using industry-standard encryption protocols. This includes passwords, personal information, and private messages.

Access Controls

We implement strict access controls ensuring only authorized personnel can access user data, and only when necessary for service provision or security purposes.

Regular Audits

Our security practices are regularly reviewed and updated. We conduct periodic security audits and vulnerability assessments to maintain the highest security standards.

Data Minimization

We collect only the minimum data necessary to provide our services effectively. Unnecessary data is not collected, and stored data is regularly reviewed for relevance.

Your Privacy Rights

Access & Portability

You can access, download, or request a copy of your personal data at any time through your account settings or by contacting our support team.

Correction & Updates

You can update or correct your personal information through your profile settings. For assistance, contact our support team who will help you promptly.

Deletion Rights

You can request deletion of your account and associated data. Some information may be retained for legal compliance or security purposes as outlined in our retention policy.

Opt-out Options

You can opt out of non-essential communications, data processing for marketing purposes, and certain analytics. Essential service communications cannot be disabled.

Cookies & Tracking

Essential Cookies

We use necessary cookies for authentication, security, and basic functionality. These cannot be disabled as they are required for the platform to work properly.

Analytics Cookies

With your consent, we use analytics cookies to understand how you interact with our platform. This helps us improve user experience and fix issues.

Preference Cookies

These cookies remember your settings and preferences to provide a personalized experience. You can manage these through your browser settings.

Cookie Management

You can control cookie settings through your browser. However, disabling certain cookies may affect platform functionality and your user experience.

Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods include:

  • Account Data: Retained while your account is active and for 30 days after deletion
  • Transaction Records: Retained for 7 years for legal and tax compliance
  • Communication Data: Retained for 2 years or until account deletion
  • Usage Analytics: Anonymized and retained for 2 years for platform improvement
  • Security Logs: Retained for 1 year for security and fraud prevention

When retention periods expire, data is securely deleted or anonymized. Some information may be retained longer if required by law or for legitimate business interests.

International Data Transfers

VAULTY.FUN operates internationally with data processing and storage in secure, compliant facilities. Your data is protected according to international privacy standards and regulations.

When we transfer data internationally, we ensure adequate protection through:

  • International privacy framework compliance
  • Standard Contractual Clauses (SCCs)
  • Certification schemes and codes of conduct
  • Other legally recognized transfer mechanisms

Contact Us

Questions about this Privacy Policy?

Email: privacy@vaulty.fun

Telegram: @vaultyfun

Discord: VAULTY.FUN Server

Policy Updates

We may update this policy periodically.

Significant changes will be communicated via:

  • Email notification
  • Platform announcement
  • Updated date on this page
This policy complies with GDPR, CCPA, and other applicable privacy laws

For legal inquiries or data protection officer contact: legal@vaulty.fun